Solutions

Home>Solutions

HOW TO SPOT SCAMS FROM SUPPLIERS

Time: 2020-02-27

Quick answer:
One day, your supplier emailed you that the order you placed 48 hours ago cannot been partially canceled because the relevant materials are already prepared.

In addition, he also attached a contact letter stating that you would be compensated $1800 if you cancelled the order.

So, what's your choice for the solution?

A. Maintain the original models and do not cancel the order.
B. Compensate the supplier for the loss according to the contact letter.
C. Negotiate a better solution with the supplier.

The above is not fictitious, but the case that our client Sally experienced some time ago.

Here is the contact letter from the supplier:



Not only did the letter look well-founded, it was stamped with a corporate seal at the end. Every detail is persuading Sally not to cancel the order.

Fortunately, before making the final decision, Sally turned to FETON, a lighting solution provider with more than 8 years experience, to offer professional advice.

Here is what we have done:


Realizing these problems, Sally made a direct call to blame the supplier and listed the reasons one by one.

Finally, the supplier sent an e-mail saying that they agreed to replace these models with more marketable ones, without any additional costs.

The end was happy.

Realizing these problems, Sally made a direct call to blame the supplier and listed the reasons one by one.

Finally, the supplier sent an e-mail saying that they agreed to replace these models with more marketable ones, without any additional costs.

The process of purchasing ceiling lights charged by Sally this time can be said to be astonishing!


This is one of our cases where we provide solutions to help clients deal with problems and avoid losses.

For more information, or knowing how we could bring better margin to you, please leave you message.